FAQ
To create a ticket for Facilities Management IT, you can open the desktop shortcut named "FM Help Desk". This icon will open the User Portal...
Wed, 13 Sep, 2023 at 9:29 AM
Note: CSU offers both private and public wi-fi networks on campus. In July 2022, the old private ("csu-eid") and public ("csu-guest") ne...
Thu, 2 May, 2024 at 11:23 AM
This article will serve as a quick reference guide to which login credentials are necessary for various software/programs necessary for day-to-day work. ...
Thu, 2 May, 2024 at 9:15 AM
If you have forgotten your NetID password, you can reset it easily on the NetID website. Visit https://netid.colostate.edu/ or Google "CSU netID&q...
Wed, 1 May, 2024 at 11:21 AM
Locate and double click the Add a Printer icon on your desktop: It should open a window similar to this: Locate the name of the printer you ...
Wed, 13 Sep, 2023 at 10:25 AM
By default, Facilities printers will print in grayscale/black and white. If you have something you need to print in color, and the printer you'd like to...
Thu, 13 Apr, 2023 at 4:03 PM
All Facilities Management computers have access to approved software via Software Center. Any user can install these programs, no admin rights required. ...
Wed, 2 Mar, 2022 at 2:35 PM
If you would like to set a default application for your internet browser, PDF files or another type of file, you can do so easily through Windows. Setti...
Mon, 6 May, 2024 at 12:05 PM
In the event you need admin rights for your machine, you can submit a request via helpdesk ticket on this website. If your request is approved, you will be ...
Wed, 14 Sep, 2022 at 3:08 PM
TABLE OF CONTENTS Installing GlobalProtect VPN Client Opening Software Center Install GlobalProtect Uninstalling Pulse VPN Client Using GlobalProtec...
Wed, 14 Sep, 2022 at 9:26 AM